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Morepork NZ
  • How It Works
  • Products
  • Order
  • Video
  • Resources
    Installation GuidesSupportBlog
  • Contact Us
  • Login

Help Centre

Your account

Need to customise your account settings? You’ve come to the right place.

Alerts & automation

Not sure how to customise your alerts and set up automation schedules? See here.

Tips & tricks

Are you getting the most out of your Morepork? We’ve got some pretty cool tips for you to try.

Troubleshooting

Got an issue with your Morepork? Check out our step by step troubleshooting instructions.

The legal stuff

Everything you need to know about the legal side of things.

Morepork Video FAQ

Morepork Video Frequently Asked Questions

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  • Customer Terms & Privacy Policy before 17 July 19
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  • Add-on limits

    The maximum number of sensors your Morepork can connect to at any one time is:

    Radio sensors:

    • Up to 39 door & window, flood and motion sensors combined
    • Up to 20 smoke alarms
    • Up to 3 image sensors

    Video cameras:

    • Up to 4 video cameras
      • This includes indoor, outdoor and doorbell video cameras

    Z-Wave devices:

    • Up to 30 smart lights and smart switches combined
    • Up to 6 smart locks
    • Up to 5 other devices
      • This includes Z-Wave range extenders

    Any other Z-Wave devices you pair to your Morepork will also count toward these limits

    Morepork Login

    • If you are an existing Morepork customers, click here to login to Alarm.com.
    • If you wish to update your personal details or having trouble logging in, give us a call on 0800 787 238.