How do I create an access code for my smart lock?

Once you’ve got your smart lock installed and connected to your Morepork (see our install guide for details), you can set up access codes in the web portal. You can give lock access to existing users (using the same four-digit user code they use on the control panel) or create new users. Make sure you’ve set up the access codes via the web portal, not the lock itself. They may take a few minutes to load once set up.

To give an existing user lock access:

  1. Login to the web portal
  2. Click on the ‘Users’ tab on the left hand side of the page
  3. Click on the edit button (pencil) for the relevant user
  4. Click on the key icon and this will change colour to blue and state ‘Lock Access
  5. Click ‘Save’.

To create an access code for someone new:

  1. Login to the web portal
  2. Click on the ‘Users’ tab on the left hand side of the page
  3. Click the ‘Add User’ button
  4. Add the user’s name, and scroll down to ‘Access Control’ and click the key icon.
  5. Enter a 4-8 digit access code. If you choose to use more than 4 digits, and allow panel access with the same code (by clicking the lock icon), the first 4 digits of the code will be used on the panel.
  6. Click ‘Save’.

Remember this will take a few minutes to update on your lock and control panel.

Helpful hint:

  • If you have created an access code for your smart lock for someone who no longer needs one, we recommend you delete it for your security. Login to the Morepork web portaland click on the ‘Users’ tab. Click on the pencil icon to remove just access to the lock or click on the bin icon to remove the user code completely.