Help Centre

Want your alerts to be more specific with your system name? See here to update it.

Want to know how to set your Morepork alarm? Find out here.

Create access codes for your smart lock, unique to users, so you can see who is coming and going from your home.

Add and remove groups for your Z-wave devices, so you can control multiple devices with a single command.

Worried about video uploads? See here for limit info. You can also download and protect any videos you don’t want to lose.

Are you sensor or panel tampering? See here on how to fix them.

Do a health check on your Morepork kit to make sure everything is up and running correctly

You can customise the names of all your Morepork devices, so it’s easy to tell what’s what from the Morepork app, panel and web portal.

Customise the sounds your control panel makes, so you can be alerted for things you want to know about.

If you’ve changed internet service provider or any WiFi/modem settings, you will need to update your control panel and video cameras.

Want to customise the photos on your control panel? See here for details.

Learn how to take photos with your image sensor, from the app and web portal

Want remote access to your home? Got someone at your door and forgot to leave a key? No worries!

Want to use your smart switch remotely? Easy! Want your switch to automatically turn on and off? Easy!

Want your indoor and outdoor video cameras to set up based on light changes? See here for setup instructions and sensitivity advice.

What happens when you run out of image uploads? Find out here.

Concerned about your kids pressing buttons they shouldn’t?

You can customise what pictures your image sensor uploads. First movement in the morning? No problem!

Connect your panel to WiFi as a backup in case the mobile network goes down.