Help Centre

Interested in having your Morepork professionally monitored? Check your postcode on the list below to see if guard callouts are available where your Morepork is installed.

Wanting to resell your Morepork or hand it on to someone else? See here for t&c’s.

Will the Morepork app work on your smartphone? See here for device and operating system specs.

We now have two product offerings! Want to know what the options are?

Daylight Savings Free Smoke Alarm Terms and Conditions

Daylight Savings Smoke Alarm Discount for current Morepork customers

Terms and Conditions for free HD Indoor Video Camera

Interested in our Professional Monitoring service? Find out more about the team.

Terms & conditions of the AMI + Morepork offer

Morepork and its qualified staff all have relevant PSPLA licences to operate as a security company in NZ.

Terms and Conditions for free outdoor video camera

Terms and conditions for the 2017 Morepork Holiday Offer

Morepork customer returns and change of mind policy

Terms and conditions for our Black Friday offer

Summer sign up and win promo offer – T&C

Safety Tips for using your Morepork

Summer add-on promo offer – T&C

Terms and conditions of our Social Media competitions and giveaways

No one at Morepork has access to your photos or videos. Only those you choose to give access to with login settings will be able to view photos and videos.

Find out about our software partners – Alarm.com

Ever worry about losing your phone? Morepork has added security measures to make sure your home remains secure.

Thinking of buy some second hard hardware or selling yours?

Terms and conditions for the Morepork 2017/2018 Summer Offer

If you cancel your Morepork subscription during your contract, you may need to pay early exit fees.

Here are some helpful things to consider when using your Morepork.